Don’t let your servers manage you

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With advanced management tools like Kaseya, Atomic Data will take on the burden of patching, securing, monitoring and auditing your servers and workstations to save you time and money. You can rest assured that once the lightweight client software is installed your mission critical servers and desktops are under the competent and watchful eye of our 24 x 7 Network Operations Center (NOC) and Service Desk. With Atomic’s server and desktop management service, you’ll get:

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Patch management

Ensuring Microsoft OS and Microsoft application updates aren’t deployed until compatibility is guaranteed and support staff are able to properly manage them.

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Doesn’t require a separate update server or Windows Server Update Services (WSUS).

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Patches are reviewed and tested on a large sample of systems prior to white-list approval.

Endpoint security

Keeps your servers or desktops protected with the latest versions of AVG anti-virus.

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Automated deployment and installation. No end-user interaction required. 

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Detects, destroys, and prevents malware and viruses.

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Automated virus definition updates to help avoid the latest viruses and malware.

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Real-time, on-demand, or scheduled scanning--running silently in the background.

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Automatic isolation of infected machines.

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Email scanner checks incoming and outgoing mail via mail client plug-ins.

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24 x 7 monitoring of definitions and threats.

Auditing

Rapidly pull system information from any of your machines, including system specifications, software, IP addresses, last logged in users, system event logs, usage statistics, and even software license keys. Reports are available upon request for inventory purposes.

Monitoring

Providing real-time notification of outages, disk space warnings, service stoppages and more to our 24 x 7 NOC.  When your server goes offline, we’ll know almost immediately.  Barring hardware, power, or connectivity failure, our qualified NOC technicians will bring your server back online remotely.  If remote restoration fails, custom escalation procedures will ensure that the appropriate internal contacts are notified. Managed services clients are eligable for 24x7 onsite un-escorted access.

Remote Access

Enabling our technicians and engineers continuous, logged, and audited access to workstations and servers for troubleshooting and issue resolution.


Other desktop/server management features include: AUTOMATED PROCEDURES, SYSTEM IMAGING, LIVE COUNTER MONITORING, AND AGENT/SYSTEM LOGGING.