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The Infrastructure Engineer is responsible for the operation, implementation, and maintenance of an existing service provider network. Duties will include network capacity planning and implementing ongoing network architecture improvements in a data center environment. Infrastructure Engineers work on a team performing both new customer activations, customer network architecture design and integration.

Department Infrastructure Engineering
Reports To Director of Infrastructure Engineering
Career Path Infrastructure Engineer Level III

Design and implement computer and information systems, such as data center networks, servers, and virtualization, local area networks (LAN), wide area networks (WAN), intranets, extranets, and network and server security, load balancing and storage. Perform system design, analysis, and planning. May also design network and computer security measures. May research and recommend network and data communications hardware and software. The Enterprise Architect works with customer accounts to design and architect solutions that match their business needs.

Department Enterprise Architecture & Professional Services
Reports To Director of Architecture & Implementation
Career Path

The Software Engineer II is responsible for analyzing, designing, developing, and troubleshooting general computer applications software or specialized utility programs. Analyze user needs and develop software solutions. Design software or customize software for client use with the aim of optimizing operational efficiency. May analyze and design databases within an application area, working individually or coordinating database development as part of a team.

Department Software Solutions
Reports To Director of Software Solutions
Career Path Software Engineer Level III

The Systems Engineer Level II will design and develop solutions to complex applications problems, systems administration issues, or network concerns. An individual in this position performs systems management and integration functions. This position is the final escalation point for internal and customer deployed application environments. The ideal candidate is skilled in performing high-level root-cause analysis for service interruption recovery and creating preventive measures while interfacing with clients and internal personnel as needed.

Department Systems Engineering
Reports To Director of Systems Engineering
Career Path