As Manager of Service Desk and NOC, Heather is responsible for managing the Service Desk team. She also manages the relationship between the Atomic Data Service Desk and several partner Service Desks. Prior to joining Atomic Data, Heather was Customer Support Supervisor for OneNeck IT Solutions, formerly VISI. She also spent time with ipHouse as a Service Desk Technician. Prior to working as Customer Support Supervisor she worked her way up from a Customer Support Technician Level I. Heather holds an ITIL Foundations certification.
Service Desk Manager
Was a North Star Roller Girl for 6 years and helped her team win 3 championships.
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