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Our managed data center services deliver best-in-class technology, with the reliability and security you need, and less headaches for your organization.
- Fully dedicated Managed Colocated Servers to eliminate downtime
- MS OS Patch Management for burden-free, strategic patch management
- Black Box state of the art backup and disaster recovery
- Managed Cisco Firewalls, Routers and Switches, with routine backup configuration and version controls
- Managed Foundry Load Balancing to effectively manage high volume periods
- Managed VPN for superior, secure remote access
- Managed Monitoring for real-time detection of problems and failures
- Inner Data Center Backup Services
- Backup Laptop Data with Crash Plan
- Web, FTP and DNS Hosting
- Managed Kerio
- Spam Filtering
- Continuous support from our Technical Assistance Center (TAC)
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Managed Colocated Servers
Our managed colocated servers solution delivers all the benefits of colocation, plus the feature-rich expertise and talent of our own engineering staff to provide real time support. Let us remove the routine management and monitoring burdens from your business.
- Fully dedicated, managed server for businesses that cannot afford server downtime
- No need for in-house expertise to set up and manage a dedicated server
- Run programs that aren’t supported or allowed by shared web servers
- Dedicated CPU gives web applications and scripts a performance boost (faster load times and database access)
- Fully-secure – data is insulated, compared with shared servers, for added layer of protection
- Less prone to interruptions from system upgrades, software reconfigurations, and mitigation of excessive resource utilization than shared servers
- More flexibility with software configuration changes than shared servers
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MS OS Patch Management
Your IT professionals don’t need to be Microsoft Systems Engineers. Let our LAN Services team ensure 24 x 7 availability, with MS Monitoring and patch management that provides a series of health checks on your MS server. We’ll help you determine the patch management strategy that best suits your organization.
- Eliminate the nightmare of keeping all MS Windows systems up to date
- Avoid costly in-house solutions by leveraging our patch management tools and resources
- Determine a schedule to apply critical operating systems patches and keep your systems clear of known vulnerabilities
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Black Box
Only 6% of companies survive a major data loss. Is your business adequately protected from unexpected events like local disasters, theft, equipment failure or a damaged laptop? From offsite backup of a single laptop to supporting a complex multi-location WAN environment, our fixed rate disaster recovery and business continuation solution can meet the specific needs of your company so that these events are merely inconvenient.
- Specialized backup and virtual server appliance reduce downtime to 30 minutes or less
- Near real-time backups as frequent as every 15 minutes
- Encrypted data is secure on the NAS and at the remote storage facility
- Virtualizes the snapshot server image on the fly in the event of a catastrophic failure of the main server
- Send snapshot of data to a remote location in the event of a local disaster
- Bundled at a price that is comparable to buying and managing tape backup
- A cost of $129 for the first server and $99 for each additional server includes:
- Frequent onsite backups (timeframe configurable by client)
- Onsite virtual server
- Onsite virtual SAN with up to six TB of storage
- Remote storage (optional)
- Recovery in the event of disaster
- 24×7 support
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Managed Cisco Firewall
Our Managed Cisco Firewall solution removes fiscal burden from your organization by leveraging our best-in-class security options. Your colocated or virtual server environments can be placed on their own distinct security network (VLAN) with custom policies in place. You’ll have complete control of remote access permissions, and the supervision of our Cisco-certified Engineers will ensure that your business adheres to industry best practices.
- Let your business grow with its assets fully protected
- Routine inspection of your security appliance configuration,
policies and logs to ensure a safe network that is free of vulnerabilities - Secure virtualization in deploying firewall services, for continuous firewall uptime
- Isolation can be achieved at several levels including isolation of VLANs, specific IPs or ports
- Scalable up to 5 GBPS
- Can handle up to 100,000 connections/second
- All firewall services deployed with redundant failover firewall
- Fully managed by certified Cisco-certified engineers
- Cisco ASA 5505, 5510 and 5520
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Managed Cisco Router
Your router is your gateway to the outside world. When not configured correctly and maintained, failures are inevitable. Let us manage the growing complexities of your router needs. We can supply the router or manage and monitor your router with offsite backup. Our Enterprise engineers ensure that router configurations are hardened and your operating system is current and up-to-date.
- Cisco best-in-class, reliable and secure routers integrated in our network architecture (857, 877 and 2811 routers)
- Routine system checks and log viewing ensure maximum uptime for your hardware
- Secure, wire-speed delivery of concurrent data, voice and video services
- Security and voice services embedded into a single routing system
- Unparalleled performance and investment protection
- Wide array of WAN access options, VoIP, high-performance routing, VLAN routing and VPN access
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Managed Cisco Switch
An unmanaged or improperly configured switch can be a major network performance hurdle for your IT professionals. Our Enterprise Engineers ensure that these critical LAN devices are configured correctly and functioning at peak performance benchmarks.
- Enjoy the advantages of network resilience with Cisco 2900, 3500 and 3750 series switches
- Ensure network quality with high availability and security
- Routine configuration checks ensure that no packet collisions are taking place and your entire network is error free
- Proper configuration and maintenance makes events easy to identify and remedy
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Managed Foundry Load Balancer
The costs of hardware load balanced solutions are too much to bear for the average
business. We have already invested in this dynamic equipment from Foundry Networks, an industry leader devoted to this technology. We provide load balancing for clustering of web servers and application servers on a fixed monthly rate structure.- Eases escalating internet traffic overload
- Allows your network infrastructure to scale its fullest potential
- Increases availability, performance and security of mission critical IP and web applications
- Take advantage of virtual server environment during your high volume periods
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Managed Monitoring
Was your DSL line dropped? Is your branch office down? Can’t send or receive email? To answer these questions you may have to pay a network consultant hundreds of dollars to simply diagnose the problem, much less getting the problem fixed. For a low monthly rate, we’ll monitor your critical traffic with 24 x 7 service for real-time detection of issues.
- Anticipate, prevent and fix issues before they become a major problem
- Web-based access to monitor your network from anywhere
- Highly trained and experienced engineers monitor your network 24 x 7 in our Network Operations Center (NOC)
- Quick response time ensures your business will keep running even when a crisis does arise
- Microsoft server monitoring
- Monitoring of switches, routers and firewalls
- Data Center Monitoring
- Surveillance Monitoring
- IP Surveillance camera system
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Back-up Laptop Data with Crash Plan
No buttons to push, nothing to plug in and no manual backup schedule to manage. Let our Crash Plan solution for PC- and Apple-based systems back up your laptop data automatically, so you can keep working on what’s important to you, whether you’re at the office, at home or on the road.
- Secure, encrypted offsite backup
- Enterprise-class SAN environment (NetApp)
- Additionally backed up to tape
- Versioning allows you to restore to any point in time
- Choose your automated backup interval and schedule additional backups anytime
- Unlimited file size and data volume
- Smart prioritization backs up most recent changes first
- Backup from any location with any internet connection
- Monthly cost as low as $19.99 per laptop
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Other Hosted Products
With our suite of hosted products, your company benefits from cost-effective solutions that offer the reliability of having all servers backed up in our data centers, along with the expertise of our team of engineers to provide sound recommendations and support.
- Web Hosting
- FTP Hosting
- DNS Hosting
- Continuous support from our Technical Assistance Center (TAC)
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Managed Kerio
We offer Managed Kerio as an alternative to Microsoft Exchange, with less maintenance and an ease of transition that results in cost savings for your company. The product was developed with a strong emphasis on collaboration, with support for shared contacts and calendars. Our managed solution provides the added reassurance of secure backup in our data centers.
- Top-rated webmail functionality
- Easier administration of mailing lists, quotas, terminations and backup
- Operating system support for Mac OS X and Linux
- Integrated anti-virus protection and attachment filtering
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Spam Filtering
Could your business be doing more to protect itself from the unwanted burden of spam emails? When you use our spam filtering service, you won’t have to worry about spam filtering software updates or keeping up with the latest spamming tricks – we’ll do that for you.
- Personalized attention from one of our engineers who will answer your questions and resolve issues quickly
- 99.9% effectiveness in catching spam emails
- Three layers of filtering for redundant security
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TAC
Concerned about incidents that might affect your critical business operations? You can rest assured that our Technical Assistance Center offers personalized attention and continuous support for our products so you can get back to business as quickly as possible. Normal hours of operation are 8 a.m. to 5 p.m. CST, Monday through Friday. Critical problems that occur outside of these hours will be directed to our 24×7 After Hours service.
- Access to a highly-skilled team of engineers who understand your environment and all of the effects an incident might have
- Fast response times to quickly diagnose and resolve critical issues
- Leave messages for non-emergency, after-hours calls and receive a response the next business day
- 99% of TAC and After Hours calls are answered by a live specialist
Contact our sales team at 612.466.2000 and we'll help you find the most cost-effective solution to meet your company's data center needs.